Return & Refund Policy

Last Updated: 2026

At LM Electronics, we aim to ensure customer satisfaction. If you experience any issue with a product purchased from lmelectronics.com.bd, the following policy will apply.

1. Replacement Conditions

Products may be eligible for replacement if:

  • The product was damaged during delivery
  • The wrong product was delivered
  • There is a manufacturing defect

Customers must inform us within 24 hours of delivery.

2. Non-Returnable Conditions

Products cannot be returned or replaced if:

  • The product has been used
  • The product is physically damaged by the customer
  • Original packaging is missing
  • Warranty card or invoice is missing

3. Manufacturer Warranty

Most products sold by LM Electronics come with official brand warranty.

Warranty service will be provided by the respective brand service center.

LM Electronics is not responsible for manufacturer warranty decisions.

4. Refund Policy

Refunds may be issued in the following cases:

  • Product is out of stock after order confirmation
  • Order cannot be fulfilled due to unforeseen circumstances

Refunds will be processed through the original payment method where possible.

5. Inspection

All returned products will be inspected before replacement or refund approval.

LM Electronics reserves the right to refuse replacement if conditions are not met.

Shipping & Delivery Policy

Last Updated: 2026

LM Electronics provides delivery services across Bangladesh for products ordered through lmelectronics.com.bd.

1. Delivery Coverage

We deliver products to most locations across Bangladesh.

Delivery availability may depend on courier service coverage.

2. Delivery Time

Estimated delivery times:

  • Inside city areas: 1 – 3 days
  • Outside city areas: 2 – 5 days

Delivery time may vary depending on:

  • Product availability
  • Courier delays
  • Weather conditions
  • Public holidays

3. Delivery Charges

Delivery charges may apply depending on:

  • Order location
  • Product weight and size
  • Promotional offers

Some products may qualify for free delivery.

4. Order Verification

Our team may contact customers by phone for order verification before shipping.

Orders may be canceled if verification fails.

5. Delivery Acceptance

Customers must check the product condition at the time of delivery.

Any issues must be reported immediately.

6. Refund Timeline

Refund requests that are approved will be processed within 7 to 10 working days, depending on the payment method and banking process.